The IME Specialist is responsible for handling and coordinating all functions of the IME process from intake through the exam taking place. This is a non-clinical position, and the IME Specialist is not responsible for quality assurance review or summarization of the physician's IME report.
Roles and Responsibilities
- Reviews service request for completeness of information.
- Collection and data entry of all referral information
- Review injury and claim information to select the appropriate physician for the exam or record review
- Schedule exams and notify all pertinent parties.
- Provides customer service functions including but not limited to:
- Frequent updates to clients
- Courtesy calls/Reminder calls
- Assist with other ancillary services such as scheduling of transportation/interpretation as needed.
- Collection of and preparation of the Medical Records Package. This includes but is not limited to:
- Request medical records from clients and/or Pull records from client's portals as requested.
- Preparation of/or follow up for cover letters.
- Request imaging CDs as needed.
- Monitor records calendar.
- Upload records to sorting platform.
- Process sorted package and send to the physician.
- Adhere to all deadlines and state statutes.
- Adhere to Ethos Policies and Procedures and as appropriate to job functions.
- Assists in promoting and furthering the objectives of the IME Division.
- Maintains confidentiality and security in all aspects of performance. Performs other related duties incidental to the work described herein.
Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic protected by law.
